The World Egg & Sperm Bank
— Website Privacy Policy

Effective date: 11/03/2025

Quick summary: We collect contact information, application details you choose to submit, and technical data (like cookies) to operate our website, respond to inquiries, run our donor programs, and comply with law. We do not sell personal information, and we do not share it for crosscontext behavioral advertising. If that ever changes, we will update this policy and provide optout controls.

1) Who we are & scope

The World Egg & Sperm Bank (“TWESB”, “we”, “us” or “our”) operates this website and related pages (the “Site”). This Privacy Policy describes how we collect, use, disclose, and protect information obtained through the Site and our webbased forms, portals, and texting tools that link to this Policy.

2) Information we collect

We collect information in three ways: (a) directly from you; (b) automatically through the Site and other websites or apps we operate; and (c) from third parties with your approval or as permitted by law.

2.1 Information you provide

  • Identifiers & contact details: Including but not limited to; name, emails, phone
    numbers, photos of your likeness, and mailing addresses.
  • Account & application data (if you create an account or start an application):
    date of birth (age verification), city/state/country, demographic information you
    choose to provide, scheduling details, availability, resumestyle information (e.g.,
    education/employment), and responses to screening questionnaires.
  • Sensitive information you choose to submit including but not limited to limited
    healthrelated information relevant to screening (e.g., height/weight ranges,
    general medical history) and government IDs (e.g., driver’s license) for identity
    verification where applicable, and your Social Security Number (SSN)
  • Communications: messages, support requests, survey responses, and
    SMS/MMS text message interactions with our program (see §8). This includes
    but is not limited to: email, phone/video calls, and physical letters.

2.2 Information collected automatically

  • Device & usage data: IP address, browser type/version, device identifiers,
    pages viewed, time/date stamps, referral/exit pages, and interactions with forms.
  • Cookies & similar technologies: small files placed on your device to remember
    preferences, keep you signed in, perform analytics, and improve Site
    functionality. See §7 for details.

2.3 Information from third parties

  • Scheduling, communications, and analytics providers (e.g., calendar tools,
    email/SMS platforms, and web analytics) may provide aggregate or accountlevel
    information.
  • We may utilize identity verification, background, or eligibility service
    providers (where legally permitted and with your authorization) may provide
    verification results.

3) How we use information

We use information for the following purposes:

  • Operate, maintain, and improve the Site, portals, and services.
  • Review and process inquiries and applications, including donor program
    prescreening, scheduling, and recipient inquiries.
  • Communicate with you about your application, appointments, program
    participation, and Site updates (email/SMS/MMS/phone; see §8 for SMS terms).
  • Personalize your experience and remember preferences.
  • Security and fraud prevention, identity verification, and to protect the integrity
    of our programs and facilities.
  • Compliance with law, regulatory reporting, responding to lawful requests, and
    exercising legal claims.
  • Deidentified/aggregated analytics to understand and improve program
    operations (not used to identify you).

4) Our legal bases (EEA/UK visitors)

For visitors in the EEA/UK, our processing bases include contract, legitimate interests
(site security, program integrity, analytics), legal obligations, and consent (e.g., certain
cookies or SMS/MMS).

5) How we share information

We share information with:

  • Service providers/contractors who perform services on our behalf (hosting,
    analytics, communications, scheduling, IT/security, identity verification,
    payment/reimbursement processing). Contractual terms restrict their use to our
    instructions.
  • Affiliates under common ownership for operational purposes consistent with this
    Policy.
  • Regulators and law enforcement when required by law or to protect rights,
    safety, and security.
  • Corporate transactions: in connection with a merger, acquisition, financing, or
    sale of assets, subject to confidentiality.
  • Social media and marketing (de-identified/aggregated only). We may share or post de-identified or aggregated information for educational or marketing purposes. We will not share identifiable information (e.g., names, photos, quotes) without your explicit, prior consent (for example, for testimonials).

We do not sell personal information, and we do not share it for cross-context behavioral advertising (as those terms are defined under U.S. state privacy laws). If that changes, we will update this Policy and provide the required “right to opt out” links.

6) Data retention

We retain personal information for as long as needed to fulfill the purposes described above, comply with legal, regulatory, and audit requirements, resolve disputes, and enforce our agreements. Retention periods vary by data type; for example, routine web logs are typically retained for up to 12 months, application and eligibility records for as long as your application is active plus required archival periods, and financial records for at least 7 years or as required by law. When no longer needed, we delete or deidentify information.

7) Cookies and tracking technologies

  • Strictly necessary cookies enable core functionality (security, session
    management). You cannot opt out of these in our systems.
  • Functional/performance cookies help remember settings and measure Site
    performance.
  • Analytics cookies (e.g., firstparty analytics) help us understand Site usage.

8) SMS/MMS Text messaging

With your consent, we send programrelated SMS messages regarding donor applications, screening, appointments, and program participation. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help. Participation note: SMS/MMS consent is required for donor program participation (for time-sensitive logistics) but is not required to purchase any goods or services from TWESB.

See our Mobile Terms and Mobile Privacy policies down below for more information.

9) Children’s privacy

Our Site is intended for adults and is not directed to individuals under 18. We do not knowingly collect personal information from individuals under 18. If you believe a person under 18 has provided information to us, contact us at the address in §13 and we will take appropriate action.

10) Security

We implement administrative, technical, and physical safeguards appropriate to the nature of the information we process, including encryption in transit, access controls, leastprivilege practices, and vendor due diligence. No system is 100% secure; please use caution when transmitting information online and use only our designated secure portals for sensitive submissions.

11) International data transfers

We operate in the United States. If you access the Site from outside the U.S., your information may be transferred to, stored, and processed in the U.S. and other countries with different data protection laws. Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses) for such transfers.

12) Your privacy rights

Depending on where you live, you may have certain rights over your information. These may include:

Access/know what categories and specific pieces of personal information we
have collected.

Correction of inaccuracies.

Deletion of personal information, subject to legal exceptions.

Portability (receive a copy in a usable format).

Limit the use/disclosure of sensitive personal information (where applicable,
e.g., California).

Optout of targeted advertising, sale, or profiling for decisions that produce legal
or similarly significant effects (we do not engage in these activities for Site data
as of the Effective Date).

Appeal a decision regarding your request per various state laws.

To exercise rights, email us at [info@twesb.com] to request action or details regarding
your privacy rights. We will verify your request (and identity) and respond within the time
required by applicable law. You may designate an authorized agent where permitted.

We will not discriminate against you for exercising your privacy rights.

13) Contact us

The World Egg & Sperm Bank
Attn: Privacy Office
7826 E Evans Rd, Scottsdale, AZ 85260, USA
Email: [info@twesb.com] | Phone: [602-678-1906]

14) Changes to this Policy

We may update this Policy from time to time. The “Effective” above will show when the latest changes took effect. Material changes will be posted on the Site and, where required, we will provide additional notice.

Definitions (plain language)

  • Personal information / personal data: information that identifies, relates to,
    describes, or could reasonably be linked to a particular person or household.
  • Sensitive personal information: certain categories of personal information
    defined by law (e.g., precise geolocation, health data, government IDs).

Mobile Terms

Terms & Conditions for SMS/MMS Communications
Effective Date: 11/04/2025

These Terms and Conditions are effective as of the date above and will remain in effect until updated or replaced. We reserve the right to modify these terms at any time. If we make material changes, we will notify users by updating the effective date and revising this notice on our website or communication forms.

By opting in to receive SMS communications from The World Egg and Sperm Bank (“TWESB,” “we,” “us,” “our”), you agree to the following terms and conditions:

1. Program Description
We use SMS messages to communicate with users for appointment reminders, donor program updates, informational messages, etc. Message frequency varies based on your activity and interaction with us.

2. Opt-In Consent
By submitting your mobile number and opting in (via checkbox, double opt-in reply, or documented verbal consent), you authorize us to send SMS messages to that number.

  • Participation note: SMS consent is required for donor program participation (for time-sensitive logistics) but is not required to purchase any goods or services from TWESB.

3. Opt-Out Instructions
You can opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you may receive one final confirmation message. Opting out may pause or impact your eligibility to participate as a donor unless an approved alternate communication plan is set up.

For additional assistance, you may contact us at info@twesb.com

4. Message and Data Rates
Message and data rates may apply depending on your mobile carrier plan. Check with your carrier for more details.

5. Supported Carriers
Our messages may be sent via carriers such as AT&T, T-Mobile, Verizon, and others. We are not responsible for delayed or undelivered messages.

6. User Responsibilities
You agree to provide accurate and current information, including a valid mobile number. You must notify us if your number changes or is deactivated.

7. Privacy
We respect your privacy. For details on how we collect, use, and protect your information, please see our Privacy Policy below or contact us directly.

8. Changes to Terms
We may update these Terms of Service from time to time. Continued use of our SMS service after changes indicates your agreement to the new terms.

Contact Us
If you have questions about these terms or our messaging practices, contact:

The World Egg and Sperm Bank
Email: info@twesb.com

Mobile Privacy

Privacy Policy for SMS/MMS Communications
Effective Date: 11/04/2025

At The World Egg and Sperm Bank, we respect your privacy and are committed to protecting your personal information. This policy outlines how we use and protect the phone numbers submitted through our forms for text messaging purposes.

1. Use of Your Phone Number
By providing your phone number and consenting to receive text messages, you agree that we may contact you via SMS or MMS solely for purposes related to your participation in our sperm or egg donor program. This includes messages related to:

  • Application status
  • Appointment reminders or scheduling
  • Medical or procedural updates
  • Program-related communication or follow-up

We will not use your phone number for marketing unrelated to the sperm or egg donor program or share it with third parties for marketing purposes.

2. Data Storage and Security
Your phone number and related information are stored securely in our systems. Access is restricted to approved staff and third-parties involved in donor communications and operations.

3. Opting Out
You may opt out of receiving text messages at any time by replying STOP to any message you receive. Once you opt out, you will no longer receive texts unless you opt in again by request. Opting out may pause or impact your eligibility to participate as a donor unless an approved alternate communication plan is set up.

4. Data Sharing
We do not sell, rent, or share your personal phone number with third parties except as required by law or regulatory compliance related to sperm or egg donor services.

5. Changes to This Policy
We may update this policy occasionally. Any changes will be posted on our website or made available to you upon request.

If you have any questions or concerns about this policy, please contact us at info@twesb.com.

 

Further Information

Copyright

All content on this Site, including organization, graphics, design, compilation, magnetic translation, and digital conversion, is protected by applicable copyright, trademark, and other proprietary rights. The copying, redistribution, use, or publication of any content or materials from this Site is strictly prohibited, except as expressly permitted under Section 4. You do not acquire any ownership rights to the content, documents, or other materials accessed through the Site. Posting information or materials on the Site does not waive any rights to such content. Certain content on the Site may be the copyrighted work of third parties.

Service Marks

“theworldeggandspermbank.com” and other names are our service marks or registered service marks and trademarks. Other product and company names mentioned on the Site may be trademarks of their respective owners.

Limited License; Permitted Uses

We grant you a non-exclusive, non-transferable, revocable license to: (a) access and use the Site strictly in accordance with this Agreement; (b) use the Site solely for personal, non-commercial purposes; and (c) print out discrete information from the Site solely for personal, non-commercial purposes, provided that you maintain all copyright and other proprietary notices. No printout or electronic version of any part of the Site or its contents may be used in any litigation or arbitration matter under any circumstances.

Restrictions and Prohibitions on Use

Your license to access and use the Site is subject to the following restrictions and prohibitions: You may not (a) copy, print (except as expressly permitted by Section 4), republish, display, distribute, transmit, sell, rent, lease, loan, or otherwise make available any part of the Site or its content; (b) use the Site or its materials to develop any information storage and retrieval system, database, or similar resource for commercial distribution; (c) create compilations or derivative works from the Site’s content; (d) use any content from the Site in a manner that infringes any copyright, intellectual property, proprietary, or property rights; (e) remove, change, or obscure any copyright notice or other proprietary notice; (f) make any portion of the Site available through any timesharing system, service bureau, or the Internet; (g) decompile, disassemble, or reverse engineer any software on the Site; (h) use any automated or manual process to harvest information from the Site; (i) use the Site for unsolicited commercial emails, phone calls, or facsimile transmissions; (j) use the Site in a manner that violates any state or federal law; and (k) export or re-export the Site or its content in violation of U.S. export control laws.

No Legal Advice or Attorney-Client Relationship

The information on this Site is not intended to constitute legal advice, recommendations, mediation, or counseling and does not create an attorney-client relationship. We do not warrant or guarantee the accuracy, completeness, adequacy, or currency of the information on the Site or any linked materials. Your use of information from the Site or linked materials is at your own risk. We are not a law firm, and the Site is not a lawyer referral service.

Linking to the Site

You may provide links to this Site, provided that (a) you do not remove or obscure any advertisements, copyright notices, or other notices on the Site; (b) your site does not engage in illegal or pornographic activities; and (c) you discontinue providing links to the Site upon our request.

Advertisers

The Site may contain advertising and sponsorships. Advertisers and sponsors are responsible for ensuring that the material submitted for inclusion on the Site is accurate and complies with applicable laws. We are not responsible for any illegality, error, inaccuracy, or problem in the advertiser’s or sponsor’s materials.

Registration

Certain sections or offerings of the Site may require registration. If you are required to register, you agree to provide accurate and complete registration information. Registration is for your personal use only and is not to be shared with any other person or entity. Unauthorized use of registered sections is prohibited, and you are responsible for preventing such misuse.

Errors, Corrections, and Changes

We do not warrant that the Site will be error-free, free of viruses, or free from other harmful components, nor do we warrant that any defects will be corrected. We do not guarantee the accuracy, timeliness, or reliability of the information on the Site. We reserve the right to make changes to the features, functionality, or content of the Site at any time and to edit or delete any documents, information, or other content.

Third-Party Content

Third-party content may appear on the Site or be accessible via links from the Site. We are not responsible for any errors, misstatements of law, defamation, omissions, falsehoods, obscenity, or profanity in the statements, opinions, representations, or other content on the Site. The information and opinions in third-party content represent the thoughts of the author and are not necessarily endorsed by us. When you follow a link from our website to another website, our Privacy Policy no longer applies. Please review the terms and policies of any third-party websites before proceeding.

Your Consent

By using our website, you consent to the collection and use of your personal information as described in our Privacy Policy. If we make changes to our privacy practices, we will post those changes on our website to keep you informed about the information we collect, how we use it, and under what circumstances we may disclose it.

Contact Us

Phone: 1-877-331-2427 / 1-602-678-1906 (Arizona)
Email: info@twesb.com
Address: 7826 East Evans Road, Scottsdale, AZ 85260